Confidentiality Policy

It is our policy at the Center for Independent Living, Inc. (CIL) to keep all member information, written and/or known by staff, confidential to the maximum extent possible.

Procedures

1. We will inform all members of our Confidentiality Policy at time of intake. A copy of this written policy can be provided.
2. Member information will only be shared outside of the agency when a written release of information is signed by the member, except:
   • If CIL staff determines that a member poses a threat to their own safety, or to the safety of others, we will notify the proper authorities.
   • If demanded by court subpoena, member information will be provided.
3. Member information will only be accessed within the agency on a need-to-know basis, such as:
   • When members are receiving services from more than one CIL staff member.
   • When CIL staff must obtain information or expertise from other staff members in order to provide effective services to the member.
   • When member behavior poses a threat to the safety of staff or to other members.
4. When not in use, physical member files will be kept in locked cabinets in the agency. At no time will cabinets with member files be left unattended and unlocked.