Engaging in one-on-one consultations with our Assistive Technology (AT) Coordinator is the first step in understanding which supports best fit your needs. Whether your goals involve mobility, hearing, communication, vision, or cognitive challenges, we’re here to help you sort through the many options available.

The vast world of AT offers numerous devices and methods to acquire them. Starting with a conversation about your objectives is often the most effective way to get oriented.

Beyond discussions, test-riding a device or software firsthand can provide invaluable insights. Your needs and preferences might surprise you. Our AT Coordinator can often connect you to opportunities to test out potential technologies.

Depending on what you need, sometimes CIL has the device ready for a test run, and other times we can connect you to other organizations’ tech libraries or Device Lending and Demonstration Centers. We can even collaborate in reaching out to manufacturers for a test ride or demonstration of their products.

There is an average wait time of one-month to hear back from our team due to the high number of requests. During the peak season (July – December) it can be even longer. If your need is time sensitive and if delay will greatly impact your self-determination, please describe your situation to us in more detail. There is sometimes the possibility of addressing dire situations before others who had already contacted us before you.

The CIL is not equipped to provide emergency services. A different local organization, Easy Does It,  offers roadside rescue services to all disabled residents of Alameda, Albany, Berkeley, Castro Valley, Emeryville, Hayward, Oakland, San Leandro, and San Lorenzo.  EDI also offers additional emergency wheelchair repair services for residents of Albany, Berkeley, Emeryville, El Cerrito, and Richmond (last updated October 2025).